Shipping policy

Last updated: April 22, 2026

This website is operated by H8FALL. Throughout the site, the terms “we”, “us” and “our” refer to H8FALL.

1. Processing Time

All orders are processed within 1–3 business days.

Orders are not processed or shipped on weekends or holidays.

Once your order has been shipped, you will receive a confirmation email with your tracking information.

2. Shipping Time

Estimated delivery times may vary depending on your location, the shipping carrier, and external factors.

Estimated delivery times:

Canada: 5–10 business days
United States: 5–10 business days
International: 7–15 business days

Please note that delivery can take up to 10 business days for Canada and United States orders after processing.

International orders may take longer depending on customs clearance and the destination country.

If your order has not been delivered within 30 days of the estimated delivery date, please contact us at info@h8fall.com so we can review the issue with the shipping carrier.

3. Shipping Costs

Shipping costs are calculated at checkout.

H8FALL may offer free shipping promotions from time to time. Any available free shipping offer will be shown at checkout or announced on the website.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number by email.

Please allow some time for the tracking information to update after receiving your shipping confirmation.

5. Shipping Delays

Delivery times are estimates and are not guaranteed.

H8FALL is not responsible for delays caused by:

Shipping carriers
Customs clearance
Weather conditions
Holidays
Incorrect or incomplete shipping information
Other unforeseen circumstances beyond our control

6. Incorrect Shipping Address

Please make sure your shipping address is complete and accurate before placing your order.

H8FALL is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If an order is returned due to an incorrect address, the customer may be responsible for additional shipping fees.

7. Lost or Stolen Packages

We will provide tracking details to help you open a claim with the carrier.

If your package is marked as delivered but you did not receive it, please contact the shipping carrier directly to open an investigation or file a claim.

Upon request, we can provide tracking details, delivery confirmation, and carrier information to help with your claim.